Outline:
We/Us: Sydney Wedding Cars Hire, operator, chauffeurs. You/Your: The individuals/or company making reservation.
WEDDINGS, FORMALS, CORPORATE FUNCTIONS AND GENERAL HIRE- PAYMENT AND CANCELLATION REQUIREMENTS. Weddings are a minimum three (3) hour hire. A 40% deposit is required on all bookings for each vehicle hired, with your booking being confirmed when deposit is paid. Direct debit or cash payment is required as confirmation to secure your booking. The balance of the hire fee is due and payable on or before the event date. If you request cancellation of your booking, the deposit will be forfeited to cover cost and losses incurred by us. You must notify us in writing should you wish to cancel your booking. Cancellations one month prior of your booked event will require full payment. All deposits and payments are non transferable.
CONSENT: Any persons wishing to book an event and is under the age of 18 years old must have consent by persons over the legal age.
WAITING TIME/OVER TIME: Whilst we will accommodate passengers during their travel, additional time required by you will be charged in 15 minute increments after the booked finish time. Waiting time/over time is charged at $100 per 15 minutes increments and must be paid to the driver in cash at the end of your travel with us. Sydney Wedding Cars Hire, at all times, will endeavour to ensure you arrive at your destination, safely, comfortably and on time. However, we can not be held liable for any event in which is beyond our control, including but not limited to, traffic delays, weather, illness or vehicle breakdown. In such circumstances, you must allow Sydney Wedding Cars Hire to do all things possible to resolve problem and complete hire. As part of terms and conditions, Sydney Wedding Cars Hire reserves the right to employ sub-contract vehicles and drivers to complete your hire. Sydney Wedding Cars Hire will not be obligated to refund any monies unless we are unable to resolve the situation.
INSURANCE: Our insurance policy covers all authorised persons travelling in the vehicle on route to your destination. Unless chauffeur assisted, passengers assume personal liability when entering and exiting vehicle.
ALCOHOL: The person booking the vehicle takes full responsibility, that all alcohol brought and consumed in the hired vehicle, is done so by persons over 18 years of age.
FOOD: Food must not be consumed in the vehicle at any time (unless stated otherwise).
SMOKING: Smoking and use of any form of illegal substance is NOT permitted in the vehicle.
SEAT BELTS: Our vehicles have seat belts fitted for each passenger. Under current legislation, it is required that each passenger travelling in the vehicle, apply and fit the provided seat belt during travel.
PASSENGER MISCONDUCT: The driver (chauffeur) or operator at the time of hire, may at his own discretion, terminate the vehicle hire or eject any person or persons that are, in the drivers opinion, acting inappropriately and/or dangerously during the hire period. Sydney Wedding Cars Hire will not provide any refund for a terminated hire.
DAMAGE TO VEHICLE, EQUIPMENT AND MISSING INCLUSIONS: You are responsible for any deliberate or malicious damage caused to the vehicle or equipment by any passenger during the hire period. Any damage will be quoted at cost plus administration fees and will be deducted from your credit card details you have supplied us at the time of booking or paid on presentation of invoice. Missing or broken glasses during the hire period will attract a charge of $5.00 per glass.
LOST PROPERTY AND VALUABLES: Sydney Wedding Cars Hire, hereby take no responsibility to any lost property and valuables. It is the customers responsibility to ensure that all properties and valuables and collected before existing the vehicles.
CLEANING FEES: Any additional cleaning fees due to inappropriate behaviour, illness and misuse of the vehicle during the hire period, will incur a flat cleaning rate of $200.
PRIVACY POLICY: All personal information collected by Sydney Wedding Cars Hire is treated in the strictest confidence and will not be disclosed in full or in part to anyone other than Sydney Wedding Cars Hire booking and billing bureau.
IMPORTANT NOTE: Due to the length of the stretch limousines, access to some suburban streets and venues may be restricted for pick ups and drop offs at front door and may not be possible. Sydney Wedding Cars Hire terms and conditions are current but subject to change without notice.